Policy allows for 100% customer satisfaction or complete refund,
less the cost of shipping.
1. If you are not completely satisfied with your purchase, we
will happily issue a refund, exchange or credit for those items
returned to us within 30 days and in the same condition.
2. Books and patterns cannot be returned. No exceptions. Please
3. To insure proper credit please enclose a copy of your invoice
and itemized return list with your full instructions. This will
help us expedite your return.
4. Items which you return for exchange (that are not due to our
error) are subject to normal shipping and handling charges.
5. Distributors can only return merchandise that is damaged or
is a Dollspart error.
6. We process returns as quickly as possible. However, please
allow 4-6 weeks to receive your refund. All purchases made through
a credit card can only be credited to that card.
7. All prices are subject to change without notice. All merchandise
subject to availability.
8. Not responsible for typographical errors.
We are not
responsible for incorrect pricing relating to our online gallery.
Therefore, prices are not final until your order is accepted by
Dollspart Supply Staff. If an error is found you will be contacted
with a correct price at which point you may either continue with
your order at the new price or cancel your order.
The only number every doll lover needs to know is